• Job Description:

    Digitek Solutions offers Accounting, Project Management, Estimating, Managed IT and hosting solutions to the Construction and Real Estate industry as a Sage Software reseller. We have an opening for a Support Technician to provide general end-user support for both our hosting and MSP clients.

    Responsibilities:

    • Maintain professional demeanor as a representative of Digitek Solutions at all times

    • Support internal and external customers, and assist senior personnel with data center maintenance

    • Monitor, respond and record work performed in our trouble ticket system with meticulous documentation
    • Installation and troubleshooting of workstations, networking equipment, Telephony, and Servers
    • Install, update and troubleshoot Sage Construction and Real Estate software
    • Occasionally assist Sales team in explanation of technical requirements of the software when needed
    • Day Travel within Arizona to client sites (Mileage reimbursement, majority within Metro Phoenix )

    Personal Aptitude Requirements:

    • Strong troubleshooting skills- ability to remain calm under pressure to problem solve
    • Must have excellent communication skills and ability to clearly articulate complex technical plans, policies, and procedures
    • Flexibility: Ability to work outside a 8-5 schedule when needed. Occasional nights and weekends will be required due to on call or project scheduling.

    Technical Requirements

    Candidate MUST demonstrate an aptitude in the following:

    High Level Competency Required:

    • Active Directory, Windows DNS, group policy management
    • Microsoft Server 2008-2016
    • Deployment of 2012-2016 server RDS Collections (Including published RemoteApps)
    • IIS
    • Microsoft Exchange, Office 365 and G-suite (Deployment and Administration)
    • Winning Kobayashi Maru Strategies
    • Hardware and software troubleshooting for Microsoft platforms
    • Virtualization (VMware, Hyper-v) in a datacenter environment
    • Basic Network principles: TCP, UPD, NAT, ARP, Firewall,....etc
    • Enterprise Networking (Cisco, Sonicwall, Mikrotik)

    General Understanding Requirements:

    • Familiarity with Linux (CentOs or Debian flavors such as Ubuntu)
    • Apache and NGINX
    • IP Telephony (FreePBX or other Asterisk variants a plus)
    • Site to Site VPN using IPsec
    • Dial Up VPN (IPsec over L2TP)
    • Microsoft SQL

    Desirable Knowledge:

    • Sage 100 Contractor / Sage 300 CRE
    • FreePBX
    • Eset ERA policy management
    • Postgre, MySQL\MariaDB

    To apply, please send your resume to Laura Archibald at careers@DigitekSolutions.com

    Apply now

  • Job Opening: IT Specialist

    Job Type: Full-time

    Salary: $50,000.00 /year

    Experience:

    • Relevant: 2 years (Required)
    • Information Technology: 2 years (Preferred)

    Work Location:

    • Multiple locations

    Benefits:

    • Health insurance
    • Dental insurance
    • Vision insurance
    • Retirement plan
    • Paid time off

    To apply, please send your resume to Laura Archibald at careers@DigitekSolutions.com

    Apply now