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IT Services FAQ

Connect to RemoteApp server through Mac Client

The following directions will connect your workstations to your Digitek hosted application server. Assume that:

  1. Your computer is running Mac OSX 10.7 or newer. (For Windows directions please click here)
  2. You know your Digitek issued login.
  3. You know your Digitek issued server address.
  4. You have the official Microsoft Remote Desktop application installed from the App Store. (Download the free app here)

If any of the above assumptions are unknown, please submit a ticket.

 NOTE: Microsoft Remote Desktop Microsoft Remote Desktop is a different application than the older Microsoft Remote Desktop Connection Client Microsoft Remote Desktop Connection Client for Mac.

Step 1: In the application folder, locate and execute the Microsoft Remote Desktop.

Step 2: Click on the Remote Resources.

Step 3: Enter your Digitek issued address, username, and password, then click Refresh.

Step 4: Close the Remote Resources window and you should see the Sage applications in the Remote Resources list. Double click to execute.

NOTE: MAC users may experience what can only be described as black text boxes that pop up intermittently. User can set the desktop background to refresh every 5 min (or so) to get rid of these boxes if they are bothersome. This is a known MAC/ Remote App issue with no effect on performance.