Option 1:

Simply email itsupport@digiteksolutions.com
Note: helpdesk@digiteksolutions.com is not a valid email for MSP help.

Option 2:

Fill out the form via Digitek website.

1. Go to digiteksolutions.com/request-support/ or click the Request Support button in the top right corner.
2. Complete the form on the right – Managed IT and Sage Hosting Support. This form is dedicated to MSP and hosting customers.

Note: The form on the left are for clients who need Consultant help in Sage Software.

Option 3:

Use the Digitek icon in your system tray. Watch Video

1. Locate the Digitek icon in your system tray and right-click on the icon.
2. Click Support Portal.
3. The portal will open, click New Ticket.