What is a Managed Service Provider?
A Managed Service Provider (MSP) delivers services, such as network, application, infrastructure, and security, via ongoing and regular support and administration.
Unlike traditional IT services that handle issues as they arise, an MSP emphasizes preventive, proactive, and real-time maintenance.
Benefits of Managed IT Services
Focus on your core business: Offload IT tasks like monitoring, maintenance, and security to experts, freeing your team to focus on what they do best.
Enhanced security & compliance: Benefit from proactive threat detection, data protection, and compliance expertise to minimize risk and ensure peace of mind.
Cost-effective & predictable: Enjoy predictable monthly costs, eliminate unexpected IT expenses, and gain access to expertise you might not afford in-house.
When should I hire an MSP?
Here are nine self-evaluation questions that indicate it is time to leverage an MSP’s specialized knowledge and resources.
Productivity:
Security:
Resources:
How do we ensure your network and devices are always up and running?
1 Assessment & Plan: We will assess your existing IT infrastructure and propose a strategic service plan.
2 Standardize & Monitor: By establishing IT standards and maintaining detailed inventory, we can monitor the health and performance of your IT network in real-time.
3 Maintain & Support: Our team will remediate any potential problem, keep the system up to date, and provide responsive support.
What Our Customers Are Saying
“Sean is the most helpful person I have had the pleasure of working with! His knowledge is vast and his response time is immediate. I can’t say enough good things about the service he provides.” Chandler, AZ
“There aren’t enough words to describe how thankful we are for Digitek. Our server was hacked and our data was held for ransom. Our systems and server had been down for over a week when we reached out to them for help. They immediately got to work restoring our company file for our accounting software, they even went as far as letting us use their server to run our payroll for the week before the system was ready to use…” Phoenix, AZ
“I’ve not met a Digitek Solutions staff member that I didn’t like! Everyone is very enjoyable to speak with and also speaks in a computer language that I can understand. I truly appreciate that part! Adam handled my year-end update super efficiently and kept me informed of all steps along the way! It was great working with him!” Cedar Rapids, IA
Managed IT Solutions Tailored for Southwest Contractors and Developers
As a trusted IT partner, we offer comprehensive managed services to empower your construction business. Our customizable plans, backed by 20+ years of industry expertise, ensure secure, reliable technology across diverse project environments. Whether you need to complement your existing team or rely on us as your primary IT provider, we’re here to help you thrive.