How to make a payment and setup auto pay?
New Helpdesk Portal Logging In Set Up Payment Methods and Auto-Pay Make a Payment Go to Accounts Payable > Click Pay Now to pay an… Read More »How to make a payment and setup auto pay?
IT Services FAQ
Connect to RemoteApp server through Mac Client
The following directions will connect your workstations to your Digitek hosted application server. Assume that: If any of the above assumptions are unknown, please submit… Read More »Connect to RemoteApp server through Mac Client
Connect to RemoteApp Server through Windows Client
The following directions will connect your workstations to your Digitek hosted application server. Assume that: If any of the above assumptions are unknown, please submit… Read More »Connect to RemoteApp Server through Windows Client
How to update RemoteApp Feed
Step 1: Click on the search bar next to your start menu, and type in “RemoteApp.” Select the option shown below: Step 2: Click on “View Details”… Read More »How to update RemoteApp Feed
Windows 10 Printing Issue
Issue: When trying to print from hosted applications via RemoteApp or Remote desktop on Windows 10 computer, the print job will inconstantly fail. Resolution: The issue seems… Read More »Windows 10 Printing Issue
How to pay your bill via ACH/eCheck online each month – manually?
Effective after 1st August 2020, Digitek’s online payment portal will only accept ACH (Automated Clearing House) or eCheck payments. If you wish to make online… Read More »How to pay your bill via ACH/eCheck online each month – manually?
I’m an MSP customer, how do I get help?
Option 1: Simply email itsupport@digiteksolutions.comNote: helpdesk@digiteksolutions.com is not a valid email for MSP help. Option 2: Fill out the form via Digitek website. Note: The… Read More »I’m an MSP customer, how do I get help?